What is Weedmaps?
Weedmaps is a community where businesses and consumers can search and discover cannabis products, become educated on all things cannabis, review cannabis businesses and connect with other like-minded users. Businesses can list their services for FREE. Users can register for FREE.
Restrictions on Who Can Use This Website
By visiting Weedmaps.com you understand that "Adult" content may be encountered that is not suitable for children. You must be at least 18 years of age (or 21 years of age, as applicable).
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Why Am I Getting Emails from Weedmaps.com?
You left the box checked when you signed up on our site! Click on the 'unsubscribe' link at the bottom of the email and you will be removed from our mailing list.
Weedmaps Reviews Guidelines
WILL WEEDMAPS REMOVE BAD REVIEWS AT THE REQUEST OF BUSINESSES OR ADVERTISERS?
Absolutely not. Reviews of all Weedmaps listings are treated the same and any complaints are handled by the Moderation staff. But in some cases, a member of the Weedmaps Moderation staff will remove or edit a review (and will typically email the writer of the review to let them know) if it doesn't follow these guidelines:
Weedmaps has users from all different backgrounds, so let’s play nice. Offensive content such as hate speech, inappropriate language and sexually suggestive language is not allowed on the platform.
Conflicts of Interest
If you’re a current employee or former employee of a dispensary, delivery service, doctor or brand, or if you have a professional relationship with a business listed on Weedmaps, we ask that you refrain from leaving reviews about that business.
We want to hear about your own first-hand experiences, not what you heard from friends or co-workers. Reviews describing second-hand experiences will be removed.
Don’t post personal attacks, including making personal information public and saying anything offensive about anyone affiliated with the business.
Reviews should be relevant and appropriate to the core consumer experience with a product, brand or listing. We’d love to hear about what you thought about the service and ambiance at a dispensary or the taste and effect of a particular product. We’ll remove unrelated observations about things like politics or a budtender’s tattoo or shirt color.
If there is a review that is identical to another review that is already posted, the duplicate review will be removed. Don’t repost content from other users or sites.
If you post a review about an experience that took place more than 60 days ago, it’ll be removed. Timely reviews are the most helpful and useful. We don’t know about you, but our memories get a little fuzzy after a long period of time.
Addressing Other Reviews
Your review will be removed if it references — positively or negatively — other reviews for that listing or product.
Users may not post reviews without a Weedmaps account with a verified email address. If you are asked to verify your account but didn’t receive an email, please make sure your email address is up-to-date in your user profile.
To reduce spam, you can only leave 1 review per listing every 30 days. If you visit a dispensary or order from a delivery service frequently, you can edit an existing review at any time from your profile or the listing page.
As business owners know, negative reviews are a normal part of doing business (what company has never had an upset customer?), and you shouldn't be surprised to find an occasional negative review on a business’ page. We encourage business owners to write responses to reviews if they think they are inaccurate or they want to make amends with the reviewer.
Can I Leave Reviews On Weedmaps Under Multiple Accounts?
No. It's not ok to write reviews from multiple accounts for the same business. We delete duplicate user accounts when we see them.
What Makes For A Great Review?
Reviews should be useful and informative because people like you take the time to share thoughtful insights on local marijuana storefronts, deliveries, brands, and doctors’ offices. The best reviews are personal and experiential, and tend to offer helpful suggestions, perhaps even an insider tip or two. The most useful reviews sometimes make mention of unique qualities that make the business special or the type of person who might also like this business. You can now write a review update when you have a new experience to share about a business.
Business Review Policy Disclosure
Reviews are an important feature of Weedmaps.com and we take them very seriously. Reviews (positive or negative) will not be removed simply at the request of Advertisers - reviews are only removed or edited by the Weedmaps Moderation staff if the review is in clear violation of our review policy. If Weedmaps Moderation staff find no evidence of a review violation and determine that the review is in compliance with our policies, then the review will not be removed. Reviews of all listings, regardless of advertising status, are treated the same.
Weedmaps.com and its affiliates (the "Company", “Our” or "We") affirm that we do not perform any due diligence on any information, ownership or content on any of the Company's clients or users. The Company makes no claims as to the authenticity of any third party information appearing on our site. The Company does not endorse, approve, certify, or control third party content and does not guarantee or assume responsibility for the accuracy of content provided by any third party.
Customer Service: 1-844-WEEDMAPS (933-3627)